About CCR&R

Child Care Resource and Referral...

Coordinates local efforts to help families access quality child care options
Works with early childhood education professionals to provide specialized training and technical assistance around state licensing standards and quality child care issues
Shares with the community information on supply and demand of early care and education resources

Read our brochure to discover other ways we help families, early childhood educators, and our community.

To learn more about the services our CCR&R program offers,

click on the tab entitled CCR&R Services.

CCR&R Services

Consumer Education / Parent Referrals

Provides information on local child care options, including referrals to child care centers, family child care homes, half-day preschools, after-school programs, and/or nanny services. A counselor also provides information on the NC child care licensing system and details on how to recognize and choose a quality child care program.

Contact: Partners for Children & Families (910) 949-4045 Ext. 103

Child and Adult Care Food Program (C.A.C.F.P.)

Provides reimbursement to qualified family child care home providers for meals and snacks served to participating children in their care. The program ensures that eligible children receive nutritious food throughout the day.

Contact: Partners for Children & Families (910) 949-4045 Ext. 111

Non-Discrimination Statement

In accordance with Federal law and U.S. Department of Agriculture policy, Partners for Children & Families is prohibited from discriminating on the basis of race, color, national origin, sex, age, or disability.

To file a complaint of discrimination, write USDA, Director, Office of Civil Rights, 1400 Independence Avenue, SW, Washington, D.C. 20250-9410 or call (800) 795-3272 or (202) 720-6382 (TTY). USDA is an equal opportunity provider and employer.

Declaración de No-Discriminación

De acuerdo a lo establecido por las leyes Federales y el Departamento de Agricultura de los EE.UU. (USDA, por sus siglas en inglés), se prohíbe a este organismo la discriminación por raza, color, origen nacional, sexo, edad, o impedimentos de las personas.

Para presentar una queja sobre discriminación, escriba a USDA, Director, Office of Civil Rights, 1400 Independence Avenue, SW, Washington, D.C. 20250-9410 o llame al (800) 795-3272 o (202) 720-6382 (TYY). USDA es un proveedor y empleador que ofrece oportunidad igual a todos.

Family Child Care Homes (F.C.C.H.)

Provides information and training for potential and existing family child care home providers on licensing requirements, business practices, and quality early care and education practices.

Contact: Partners for Children & Families (910) 949-4045 Ext. 104

Child Care Centers (C.C.C.)

Provides technical assistance to child care center teachers, directors, and owners regarding NC licensing standards and creating quality early care and education environments. The program coordinates training opportunities for child care providers and covers topics such as health and safety, developmentally appropriate practices, and curriculum implementation.

Contact: Partners for Children & Families (910) 949-4045

CCR&R Policies

Child Care Resource and Referral Policies

Disclaimer:

Partners for Children & Families provides referrals, not recommendations, to child care programs. PfCF does not evaluate, license, endorse, recommend, approve, or assure quality of the child care programs referred to customers. Customers are the most qualified to make decisions regarding the best program for their children and families.

Fee:

Consumer Education and Referral services are offered at no charge to customers.

Confidentiality:

Partners for Children & Families is committed to maintaining the confidentiality of all of their customers’ personal information and records.

Customer Complaints:

Partners for Children & Families is committed to providing high quality services to all customers. If you have any comments, concerns or are not satisfied with the service you have received, please call the Executive Director at 910-949-4045.

Program Complaints:

Partners for Children & Families is not a monitoring agency. PfCF does not investigate complaints. When PfCF receives a complaint that violates NC licensing rules and regulations or involves child abuse and neglect, the customer is encouraged to register the complaint directly with the appropriate monitoring agency. When PfCF receives notice from DSS and/or NCDCD that a complaint has been made against a program and an investigation is pending or a provisional, special provisional, or probationary license has been issued to the facility, PfCF places the facility in “no referrals” status until PfCF receives a closure letter from NCDCD.